Privacy Policy

A- OUR COMMITMENT

Art et Culture Bonsaï is concerned about the protection of your personal information and would like to remind you that the use of this information remains confidential and reserved, only for the purposes for which it is collected.

Art et Culture Bonsaï undertakes to respect the confidential nature of the personal information that you transmit to us and will not allow anyone to use or communicate this information, whatever the reason provided, without first obtaining your consent.

Art et Culture Bonsaï strictly complies with Quebec Law 25 regarding the protection of personal data.

This privacy policy also details our commitment and the measures taken to ensure the security of your personal information.

B- DATA COLLECTED

During your visit to www.acbonsai.com, we automatically collect information about your device and your interaction with our site via the Google Analytics tool.

This includes the following data:

  • IP address
  • Place
  • Hardware and software details
  • Content that the user consults on our site
  • Links a user clicks on when going to the site

Also, your personal data is collected via:

  • Order form
  • Contact form
  • Creating an account

This includes the following data:

  • First name
  • Name
  • Address
  • E-mail

Phone numbers

C- USE OF DATA

Your name, first name and postal details ensure the smooth delivery of your order. Your telephone number allows us to communicate with you to inform you of a situation concerning an order or to request additional information. Your email allows you to receive confirmation of your purchase.

Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without first informing you.

D- SAFETY MEASURE

Your data is stored in a secure and controlled environment.

We undertake not to sell or share your data with third parties unless required by law or in the event of legal proceedings.

We may disclose to any member of our organization such user data as they reasonably need to carry out the purposes set out in this policy.

E- INTERNATIONAL TRANSFER OF COLLECTED DATA

Your data will never be transferred elsewhere in Canada or abroad.

F- DURATION OF USE OF PERSONAL DATA

We store personal data for a period of 5 years. We will ensure that users are notified if their data is retained for longer than this period. You can contact us if you wish to make changes, delete or anonymize your personal data.

G- MANAGEMENT OF SECURITY INCIDENTS

In the event of a leak of your personal data, we undertake to keep you informed as well as the Commission d’Accès à l’Information du Québec.

H- USER RIGHTS

If you are a resident of Quebec, in accordance with Law 25, you benefit from specific rights regarding your personal data:

  • Right to be informed
  • Permission to access
  • Right to rectification
  • Right to data portability

Please do not hesitate to contact us if you have any questions regarding this privacy policy.

ART CULTURE BONSAI
3530, 105e Avenue, Shawinigan (Québec) Canada G9P 1S1
www.acbonsai.com

Art et Culture Bonsai has appointed Marie-Josée Gélinas as agent responsible for the protection of personal information.

If you have any major questions or concerns you can let her know using the following contact details:

Marie-Josée Gélinas
Chief privacy officer
819-531-4528
info@acbonsai.com