TERMS AND CONDITIONS :

Price

Prices shown are in Canadian dollars. Federal and provincial taxes are extra. All items are available in limited quantities.

Payment method

Only VISA and MASTERCARD credit cards are accepted on the Beanstream site.

Shipping

Shipping is done via Canada Post within 3 to 4 business days in Quebec. Canada Post does not, however, assure this shipping delay in remote areas or outside of Quebec. Shipping pricing may vary by weight and volume of items ordered and the shipping address. Rates will be quoted when ordering. If Art et Culture Bonsai is unable to deliver a product ordered on its site 'www.acbonsai.com' a message will be sent by email or by phone to the buyer.

International orders

All International orders are subject to import duties and brokerage fees and are the responsibility of the buyer. We can only ship to confirmed shipping addresses only. Your order will be cancelled if you provide an unconfirmed shipping address. We are currently shipping international orders to Canada, United States and some European countries.

Cancellation

To cancel an order through the site Art et Culture Bonsai, simply contact us within 24 hours of your purchase by writing to acb@cgocable.ca and entering the confirmation number received with your purchase.

Guarantee

Art et Culture Bonsai remains attentive to your needs. That is why we are committed to advise you to the best of our knowledge. We offer a range of quality products to meet your expectations. In case of error or non-compliance following a purchase online, please visit our return policy.